• Tom Boyd

No Problem

What do the waiter who poured the ice tea refill, the waitress who gave me the second fork for splitting the desert, and the store clerk who found the right size shirt all have in common?

They all received a “thank you” from me. And they all responded “no problem.”

What ever happened to “you are welcome?” In all the above examples I am the customer and the employee is providing customer service. “No problem” should not be in an employee’s vocabulary. Heck, in my mind, it should not be in anyone’s mind or ever be used except in responding to my Granddaughter’s request for math homework.

You are welcome.

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